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The WinCC OA CommCenter stands for innovative alarm management, alarm-remote trans- mission, and communication. SMS and Email are covered by the Communication Center.
Advantages of the WinCC OA CommCenter:
- Fast and reliable information about alerts
- Comprehensive recording about states and conditions
- Integration into existing systems
- Bi-directional communication with the control room
- Acknowledgement of alerts
- Simple configuration and handling
- Integrated duty plan and on-call service management
- Complete integration in WinCC Open Architecture and therefore no additional tools necessary
Features:
- Forwarding of alarms to on-call service management teams
- Different transmission media - Short messages (SMS) - Email
- Acknowledgement of receipt
- On-call service plan
- Active alarm status request
- Cyclic information
- Negligible configuration effort
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